A few years ago I attended one of those multi-city marketing tours that software companies do – this one was by Eloqua, a major marketing automation company. Held in a hotel downtown it was a full-day event with probably 150-200 people attending. Continue reading

The Internet is full of bots, which means that not only may the traffic to your website be inflated but so too your social media following.

Twitteraudit.com is a site that quickly analyzes a sample of an account’s followers to estimate how many are fake. For Trump and Clinton, TwitterAudit estimates that about 40% of their followers are unreal. But fake follower accounts are so prevalent on Twitter that TwitterAudit gives 40% a green thumbs up! Continue reading

Many companies have a President’s Club to honor their top sales people. Sales reps who meet, or exceed, quota and other goals such as new business, year-over-year growth, or territory growth get a handshake from the President, CEO or chairman, and rewards can include cash bonuses, trips, and even cars, as well as the public recognition. Multiple President’s Club winners may reap even greater rewards. Continue reading

You can use three types of marketing data to enhance your customer and prospect targeting:

    • First party data is your data. It includes previous customer buying history, how a person interacts with your website and emails (what Eloqua calls their digital body language), their attendance on webinars or physical events, and so on. First party data rules, and it’s inexpensive for you to gather and use.

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Instagram is one of the largest social networks, with a quarter of the entire adult population using it. In terms of demographics use is somewhat heavier among women (which is true for most social media), and much heavier by Blacks (47% of Black Internet users are on Instagram) and Hispanics (38%) than Whites (21%). Continue reading

Can people tell what your company does in just a few seconds after getting to your website? And why they should care? It’s important that they can.

The home pages of many websites suffer from diffuse messaging. This is often the result of internal political struggles over that most valuable of Internet real estate. Continue reading

 

ABM Account Based Marketing
ACV Annual Contract Value
AOV Average Order Value
API Application Programming Interaface
ARR Annual Recurring Revenue
B2B Business to Business
B2C Business to Consumer
CAC Customer Acquisition Cost
CEO Chief Executive Officer
CFO Chief Financial Officer
CMO Chief Marketing Officer
CMS Content Management System
CPC Cost Per Click
CPL Cost Per Lead
CPM Cost per thousand
CRM Customer Relationship Management (software)
CRO Conversion Rate Optimization
CRO Chief Revenue Officer
CTR Click Through Rate
DAM Digital Asset Management
DMP Data Management Platform
DSP Demand Side Platform
EMS Event Management Software
ICP Ideal Customer Profile
KPI Key Performance Indicator
LTV Lifetime Value
MAP Marketing Automation Platform
MCM Marketing Campaign Management
MQL Marketing Qualified Lead
MRR Monthly Recurring Revenue
PPA Pay Per Acquisition
PPC Pay Per Click
ROI Return on Investment
SEM Search Engine Marketing
SEO Search Engine Optimization
SMM Social Media Marketing
SQL Sales Qualified Lead
URL Uniform Resource Locator
VOC Voice of Customer
YOY Year Over Year

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